Privacy Policy

Hofstede Elzenoord, located at Kon. Emmaweg 2A, 4354KC Vrouwenpolder, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
Hofstede Elzenoord
Kon. Emmaweg 2A
4354KC Vrouwenpolder
The Netherlands
+316 20 26 53 26

Personal data that we process

Hofstede Elzenoord processes your personal data because you use our services and/or because you provide them to us yourself.
Below you will find an overview of the personal data that we process:

  • First and last name
  • Address data
  • Phone number
  • E-mail address
Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at [email protected] and we will delete this information.

For what purpose and on what basis we process personal data

Hofstede Elzenoord processes your personal data for the following purposes:

  • Handling your payment
  • To be able to call or e-mail you if this is necessary to be able to carry out our services
  • To inform you about changes to our services and products
  • Hofstede Elzenoord also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision making

Hofstede Elzenoord does not make decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without involving a person (for example an employee of Hofstede Elzenoord).

How long we keep personal data

Hofstede Elzenoord does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

  • General: Retention period no longer than is strictly necessary for answering and/or processing your request/question.
  • Reservation: Retention period at least 7 years after final reservation (due to legal administrative obligations).
  • Newsletter: Storage period indefinitely or until deletion request.
Cookies, or similar techniques, that we use

Hofstede Elzenoord only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.

Matomo Analytics

Hofstede Elzenoord uses Matomo Analytics to collect data that provide insight into the use of the website. The following actions have been taken to anonymize and secure this data as much as possible:

  • Last digits of your IP address are masked
  • All data is stored on Dutch servers

Matomo is privacy-friendly analytics software, your data will never be shared with third parties and can only be viewed by Hofstede Elzenoord.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Hofstede Elzenoord and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to [email protected].

To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Hofstede Elzenoord would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link:

How we protect personal data

Hofstede Elzenoord takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact [email protected].