Frequently Asked Questions
Dogs and other pets are not allowed on the campsite, this also applies to dogs and pets of any visitors. We also do not allow dogs and other pets in the rental units.
Yes, this is possible, provided you observe the safety requirements.
It is not possible to rent bicycles from us, but it is possible in the village of Vrouwenpolder. You can rent bicycles at: De Pelgrim, Toko or Bikeshop Breezand.
If you booked online but the payment failed, you can retry the payment using the link in the email you receive from us after booking. You will receive this email even if the payment has not been successful (yet).
If you have booked but have not received a booking confirmation, we advise you to first check the spam folder. If the reservation confirmation is not in the spam folder, you can contact us, we will resend your confirmation.
We are sorry to hear that you wish to cancel your reservation. Below you will find how to cancel your reservation with us.
Booked through Airbnb or Booking.com: You must cancel your Airbnb or Booking.com reservation.
Booked via internet or mail: You can contact us to cancel your reservation, but clearly state your reservation number.
From 2 p.m.
By 11:00 a.m. at the latest.
Yes, they must be registered at the reception in advance or upon arrival.
With a maximum of 6 people (visitors excluded).
From 3 p.m.
By 10:00 am at the latest.